Online Course free

Mastering Key Performance Indicators (KPIs)

Few people can claim they have developed more performance management systems and KPIs in business than anyone else in the world. Bernard Marr, the author of the Mastering Key Performance Indicators (KPIs) course, is one of them. With over 20 years of experience, he has consulted world-class organizations like Google, AstraZeneca, HSBC, Expedia, Walmart, Shell, T-Mobile, Toyota, the Ministry of Defense, the Home Office, the Bank of England, NATO, and the UN. His KPI training is a unique opportunity to learn how to measure what really matters in business by one of the greatest experts in the field. Having a clear understanding of what key performance indicators are is essential for any professional looking to drive organizational success and make better-informed decisions. If you‘re a junior employee, this course will equip you with fundamental KPI management skills. You'll gain a comprehensive understanding of how to use KPIs as a powerful tool to inform day-to-day operations and project work, thereby elevating your role within your organization. On the other hand, if you're a manager or part of the leadership team, you'll learn how to identify KPIs that best suit your organization and align them with your strategic long-term goals. The Mastering Key Performance Indicators (KPIs) course offers a structured learning journey introducing you to KPI fundamentals. It teaches you how to formulate key performance questions, explains the different types of KPIs organizations use, and provides you with several KPI template frameworks. Moreover, Bernard coaches you how to create KPIs in different industries. Finally, you’ll spend a significant amount of time on performance management and KPI reporting. This is a truly valuable KPI training that will boosts your business understanding and demonstrates how to use KPIs strategically.