I am sorry i just bought this program but i am unable to log in into my courses with my account, it says my password is incorrect and that they will send an email to restore it but the email never arrives, i politely ask for a refund, please give me back my money. I tried to contact you by writing an email but got no answer, hope is different writing it here. Thank you.
We have investigated your issue and you should now have received a separate mail with instructions how to log in.
Due to the sensitivity of the information that we share with you, please write to firstname.lastname@example.org if you have any further inquiries.
Please also notice that due to the large number of emails that we receive, it could take 1-3 business days for us to respond.
The 365 Team
Thank you very much for you answer