Last answered:

29 Apr 2021

Posted on:

28 Apr 2021


Problem with my account status

Hi. I once tried the free version. Later on i enrolled for the One year plan but it seem as if my status was not updated so my access to courses are limited. What can I do for that.

1 answers ( 0 marked as helpful)
Posted on:

29 Apr 2021


Kuate kamga Habib Boris,
Thanks for reaching out!

Regarding subscriptions, payment methods, etc. please write directly to

There is sensitive information involved and it would be much better to discuss the issue in an email form, rather than publicly in the Q&A hub.

Thank you for your understanding!

The 365 Team

Submit an answer