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PROFILE SHOWING AS FREE ACCOUNT

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PROFILE SHOWING AS FREE ACCOUNT

2 months ago
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Hello,
 
Please I have made payment but my profile is saying free account.

Please can someone kindly attend to my question. My profile shows free account, i have made payment why do I still carry free account?

– 2 months

Same issue here, says free account but just signed up?

– 2 months

Hello Ryan & Ozioma please check your mail, our support team wrote you a message. Best Regards, The 365 Team

– 2 months

Did you manage to resolve this? I was also miffed about this (still am) and their response was due to the fact that I signed up from a free account and then signed up as a paid member. (I mentioned they could easily fix this but no answer yet)

– 2 months

still pending, yet to be resolved.

– 2 months

Hello Ozioma and Hesahama, please note we’re in the process of migrating to a new learning management system which will eliminate such issues. We apologize for any inconvenience caused. Thank for understanding. Best, The 365 Team

– 2 months
1 Answer

Super Learner 2 months ago
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Hello Ozioma, 

Thanks for reaching out. Due to sensitivity of the payment information we wrote you personally. Please check your mail. 

Best, 
The 365 Team

I did not get any mail resolving my issue, kindly please look into this.

– 2 months

Hello Ozioma, our support team sent you an email 3 days ago, please check your spam folder as it might be received there. Best, The 365 Team

– 2 months
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