Please I have made payment but my profile is saying free account.
Please can someone kindly attend to my question. My profile shows free account, i have made payment why do I still carry free account?
Same issue here, says free account but just signed up?
Hello Ryan & Ozioma please check your mail, our support team wrote you a message. Best Regards, The 365 Team
Did you manage to resolve this? I was also miffed about this (still am) and their response was due to the fact that I signed up from a free account and then signed up as a paid member. (I mentioned they could easily fix this but no answer yet)
still pending, yet to be resolved.
Hello Ozioma and Hesahama, please note we’re in the process of migrating to a new learning management system which will eliminate such issues. We apologize for any inconvenience caused. Thank for understanding. Best, The 365 Team
Thanks for reaching out. Due to sensitivity of the payment information we wrote you personally. Please check your mail.
The 365 Team
I did not get any mail resolving my issue, kindly please look into this.
Hello Ozioma, our support team sent you an email 3 days ago, please check your spam folder as it might be received there. Best, The 365 Team