Last answered:

06 Aug 2024

Posted on:

02 Aug 2024

0

Real Statistic add-in

When I try to install the add-in, excel prompts me saying this file is not supported in protected view, followed by it explaining that it cannot access the file for several reasons. How do I get around this?


1 answers ( 0 marked as helpful)
Instructor
Posted on:

06 Aug 2024

0

Hi,

It sounds like Excel's security settings are preventing the add-in from being installed because it's opening in Protected View. Protected View is a read-only mode that helps protect your computer from potentially unsafe files. Try to disable Protected View and let's see if this is resolve. 

1. Open Excel Options:

Go to File > Options > Trust Center > Trust Center Settings.
2. Disable Protected View:

Under Protected View, uncheck all boxes.
3. Add Trusted Location:

In Trusted Locations, add the folder where your add-in file is stored.
4. Enable Macros:

Go to Macro Settings and choose "Enable all macros" or "Disable all macros with notification".
5. Unblock the File:

Right-click the add-in file, select Properties, check "Unblock" at the bottom, and click OK.

Hope this helps!

Best,

Ned

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