Video Error Video_cloud_Err_Video_Retrieve_Failure
I get the following error, while trying to play the video: Video Error: Video_cloud_Err_Video_Retrieve_Failure. please advice. Thanks!!
That's strange - the videos plays ok on my end. Can you please take a screenshot and share it here? It would help us investigate better. Thanks!!
We've recently updated our video player and this might be the cause for the issue.
So i tried again, and now it plays! sorry for the confusion and thanks for the quick responds