Online Course
Communication and Presentation Skills for Analysts and Managers

Make people listen and act on your data insights: present data effectively through the art of storytelling

4.8

863 reviews on
6,851 students already enrolled
  • Institute of Analytics
  • The Association of Data Scientists
  • E-Learning Quality Network
  • European Agency for Higher Education and Accreditation
  • Global Association of Online Trainers and Examiners

Skill level:

Basic

Duration:

3 hours
  • Lessons (4 hours)

CPE credits:

4.5
CPE stands for Continuing Professional Education and represents the mandatory credits a wide range of professionals must earn to maintain their licenses and stay current with regulations and best practices. One CPE credit typically equals 50 minutes of learning. For more details, visit NASBA's official website: www.nasbaregistry.org

Accredited

certificate

What you learn

  • Master storytelling to engage and resonate with your audience.
  • Avoid common presentation mistakes to improve audience engagement.
  • Reduce presentation stress with proven, effective techniques.
  • Create clear, visually appealing slides in PowerPoint.
  • Ensure your analysis is easy to understand and actionable.

Topics & tools

CommunicationPresentationStorytellingBusiness SkillsCareer DevelopmentSoft skillsTheory

Your instructor

Course OVERVIEW

Description

CPE Credits: 4.5 Field of Study: Specialized Knowledge
Delivery Method: QAS Self Study
Communication is one of the most frequently listed requirements in job postings across the industries. And yet very few analysts and managers realise the importance of communication skills and have not had the chance to work on improving their storytelling abilities. Give yourself a competitive edge by bridging this gap and prove to employers you’re an expert at presenting data and communicating your findings. Take the Communication and Presentation Skills for Analysts and Managers course for the opportunity to learn how to give a good presentation of your work. The course instructor, Gilbert Eijkelenboom, author of the bestselling book People Skills for Analytical Thinkers and founder of the MindSpeaking program, is an expert in soft skills training. He teaches you how to maximize your hard work during the preparatory phase by communicating your findings with impact. Ensure your analysis doesn’t get buried under hundreds of other priorities—make people understand and implement your suggestions. Business storytelling helps you present data in an engaging way that stakeholders can easily comprehend. For this reason, it’s important to undergo some presentation skills training to ensure you’re up for the task. Once your audience is hooked, they will be eager to come on a journey with you and see how the insights your analysis produced complete the story you’re telling. In this course, Gilbert addresses some of the key challenges faced by most professionals when it comes to preparing a presentation, including creating a good story, using PowerPoint effectively, dealing with presentation stress, and the best way to present data with impact. Get ready for an exciting learning experience that shows you how improve your communication and presentation skills—two of the most important professional skills in the business world.

Prerequisites

  • No prior experience or knowledge is required. We will start from the basics and gradually build your understanding. Everything you need is included in the course

Advanced preparation

  • None

Curriculum

61 lessons 7 exercises 1 exam
  • 1. Welcome
    7 min
    In this introductory section, you will learn what to expect in the course, how to take this course, and why you should not be afraid of presentations and communication if you are not a natural storyteller.
    7 min
    In this introductory section, you will learn what to expect in the course, how to take this course, and why you should not be afraid of presentations and communication if you are not a natural storyteller.
    What to expect in this course Free
    "I'm not a natural storyteller" Free
  • 2. Why: Data presentation mistakes you might be making
    8 min
    In this section, we will discuss common pitfalls and misconceptions in data presentation. By highlighting these issues, you will be able to avoid these errors, thereby improving the effectiveness and impact of your presentations.
    8 min
    In this section, we will discuss common pitfalls and misconceptions in data presentation. By highlighting these issues, you will be able to avoid these errors, thereby improving the effectiveness and impact of your presentations.
    The presentation I messed up Free
    Video: Spot the presentation mistakes Free
    Create your own presentation baseline Free
    Exercise Free
  • 3. Why: The science of storytelling
    17 min
    Here, we delve into the psychological and neuroscientific reasons behind the power of storytelling. Understanding why storytelling works will give you a deeper appreciation for this communication tool and how it can transform your data presentations.
    17 min
    Here, we delve into the psychological and neuroscientific reasons behind the power of storytelling. Understanding why storytelling works will give you a deeper appreciation for this communication tool and how it can transform your data presentations.
    Learn about the neuroscience of decision-making
    My cousin who smoked cigarettes
    Why storytelling matters
    Exercise
  • 4. How: The first step of your data presentation
    29 min
    This section introduces you to the initial steps in crafting your data presentation. From identifying your key message to understanding your audience, these fundamental steps set the groundwork for a successful presentation.
    29 min
    This section introduces you to the initial steps in crafting your data presentation. From identifying your key message to understanding your audience, these fundamental steps set the groundwork for a successful presentation.
    GAME framework
    Goal: Use these 3 storytelling chemicals
    Goal: Determine the focus of your data presentation
    Audience: Ask these questions
    Audience: 4 preferred ways of communication
    Audience: Get buy-in with the IKEA effect
    Audience: Think about what language they speak
    Audience: The curse of knowledge
    Message & Expression
    Exercise: Use the GAME framework
    Exercise
  • 5. How: Creating a good story
    23 min
    Once you have your key message and audience in mind, it's time to build your story. This section provides techniques and strategies to weave compelling narratives around your data, engaging your audience and making your findings more memorable.
    23 min
    Once you have your key message and audience in mind, it's time to build your story. This section provides techniques and strategies to weave compelling narratives around your data, engaging your audience and making your findings more memorable.
    What is a good story? Introducing the ABT framework
    Applying the ABT framework
    Exercise: Create your own ABT story
    How to visualize your ABT story
    ABT framework - more resources
    The ABT framework - more resources
    Shark tank pitch (spot the storytelling elements)
    Exercise
  • 6. How: Building your data story
    28 min
    Moving from a good story to a data-driven one, this section offers insights on how to effectively incorporate data into your narrative. It presents practical guidelines on presenting data in a clear, understandable, and impactful way.
    28 min
    Moving from a good story to a data-driven one, this section offers insights on how to effectively incorporate data into your narrative. It presents practical guidelines on presenting data in a clear, understandable, and impactful way.
    How to create an effective data storyline
    Case 1 - introduction
    Case 1 - solution
    Characters in your data story
    Case 2 - introduction
    Case 2 - solution
    Data trailer
    Pyramid principle
  • 7. How: Using PowerPoint effectively
    11 min
    PowerPoint can be a powerful tool for data presentations if used well. In this section, we guide you through best practices for PowerPoint presentations, ensuring your slides complement your narrative rather than detract from it.
    11 min
    PowerPoint can be a powerful tool for data presentations if used well. In this section, we guide you through best practices for PowerPoint presentations, ensuring your slides complement your narrative rather than detract from it.
    Funeral for your darlings: choose the right insights
    How to avoid overwhelming your audience
    Death by PowerPoint (TED Talk)
    How to deal with people asking to send the presentation
  • 8. How: The days before the presentation
    7 min
    Preparation is key to delivering a stellar presentation. This section focuses on what to do in the days leading up to your presentation, from rehearsing your delivery to anticipating possible questions.
    7 min
    Preparation is key to delivering a stellar presentation. This section focuses on what to do in the days leading up to your presentation, from rehearsing your delivery to anticipating possible questions.
    How to practice your presentation
    Which part to practice most
    How to deal with presentation stress
  • 9. How: Presenting with impact
    18 min
    This is where you put everything together. We explore techniques for delivering your presentation with confidence, engaging your audience, and ensuring your key message resonates with them.
    18 min
    This is where you put everything together. We explore techniques for delivering your presentation with confidence, engaging your audience, and ensuring your key message resonates with them.
    Do a visual and auditory assessment
    How to keep your audience engaged
    How to get rid of filler words
    Tip for remote presentations
    How NOT to talk in your presentation
    Body language - Two tips you haven't heard before
    Own the stage
    Tip for remote presentations
  • 10. Bonus: How to make insights more persuasive
    6 min
    In this bonus section, we go beyond the basics and delve into advanced strategies for making your insights even more persuasive. By leveraging principles of psychology and persuasive communication, you can make your data speak louder and more effectively to your audience.
    6 min
    In this bonus section, we go beyond the basics and delve into advanced strategies for making your insights even more persuasive. By leveraging principles of psychology and persuasive communication, you can make your data speak louder and more effectively to your audience.
    My book
    Talk benefits, not features
    Loss aversion
    7 principles to make your ideas stick
  • 11. More bonus resources
    5 min
    In this course section you will find resources for data visualization, including best practices for creating effective visualizations, identifying and eliminating chartjunk, selecting appropriate chart types for different data scenarios, and designing user-friendly dashboards.
    5 min
    In this course section you will find resources for data visualization, including best practices for creating effective visualizations, identifying and eliminating chartjunk, selecting appropriate chart types for different data scenarios, and designing user-friendly dashboards.
    Data visualization best practices
    Chartjunk
    Six data visualization lessons from 1 image
    Choose your chart
    Dashboard design
  • 12. Additional bonus
    60 min
    In this course section, you will learn techniques to discover and unlock more meaningful stories from your own life experiences.
    60 min
    In this course section, you will learn techniques to discover and unlock more meaningful stories from your own life experiences.
    How to find more stories in your life
    Bonus - group coaching call
    Take the next step in data storytelling
  • 13. Analyze your growth: before vs. after
    1 min
    1 min
    Evaluate your next presentation
  • 14. Course exam
    30 min
    30 min
    Course exam

Free lessons

What to expect in this course

1.1 What to expect in this course

5 min

"I'm not a natural storyteller"

1.2 "I'm not a natural storyteller"

2 min

The presentation I messed up

2.1 The presentation I messed up

6 min

Video: Spot the presentation mistakes

2.2 Video: Spot the presentation mistakes

1 min

Create your own presentation baseline

2.3 Create your own presentation baseline

1 min

Learn about the neuroscience of decision-making

3.1 Learn about the neuroscience of decision-making

6 min

Start for free

9 in 10

people walk away career-ready

with practical data and AI skills.

$29,000

average salary increase

after moving to an AI and data science career

94%

of AI and data science graduates

successfully change

or advance their careers.

ACCREDITED certificates

Craft a resume and LinkedIn profile you’re proud of—featuring certificates recognized by leading global institutions.

Earn CPE-accredited credentials that showcase your dedication, growth, and essential skills—the qualities employers value most.

  • Institute of Analytics
  • The Association of Data Scientists
  • E-Learning Quality Network
  • European Agency for Higher Education and Accreditation
  • Global Association of Online Trainers and Examiners

Certificates are included with the Self-study learning plan.

A LinkedIn profile mockup on a mobile screen showing Parker Maxwell, a Certified Data Analyst, with credentials from 365 Data Science listed under Licenses & Certification. A 365 Data Science Certificate of Achievement awarded to Parker Maxwell for completing the Data Analyst career track, featuring accreditation badges and a gold “Verified Certificate” seal.

How it WORKS

  • Lessons
  • Exercises
  • Projects
  • Practice exams
  • AI mock interviews

Lessons

Learn through short, simple lessons—no prior experience in AI or data science needed.

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Exercises

Reinforce your learning with mini recaps, hands-on coding, flashcards, fill-in-the-blank activities, and other engaging exercises.

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Projects

Tackle real-world AI and data science projects—just like those faced by industry professionals every day.

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Practice exams

Track your progress and solidify your knowledge with regular practice exams.

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AI mock interviews

Prep for interviews with real-world tasks, popular questions, and real-time feedback.

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Student REVIEWS

A collage of student testimonials from 365 Data Science learners, featuring profile photos, names, job titles, and quotes or video play icons, showcasing diverse backgrounds and successful career transitions into AI and data science roles.