Can't continue my lesson
I am on lesson 8 of 20 of the "decision tree and random forest" course. But, clicking on the video button in lesson 8 does not bring up the video. Its just loops back to the same page where there video link is. Please help fix this problem,
1 answers ( 0 marked as helpful)
Hello Ramin!
Thanks for reaching out!
In order to troubleshoot this issue, do you mind providing our developer team with the following details by sending an email to appsupport@365datascience.com?
- A detailed description of the issue. If possible, make sure your summary is reflecting on what the problem is and where it is.
- How the issue happened. If you can, please tell us the steps that will help our developers replicate the issue.
- What's the browser and it's current version, is it a desktop issue or a mobile issue.
- Have you installed any browser extensions that could prevent you from accessing video lessons? Such extensions are for example "Privacy Badger" and "Hoxx VPN".
- A screenshot! Before providing us with a screenshot, please make sure to open the console in your browser and to take the screenshot after that. In order to open your console, press the "Ctrl" + "Shift" + "C" buttons. After that a new tab will appear from where you will have to select the "Console" section. After that please make sure to take the screenshot, by clicking the buttons "Win" + "PrtScr" and make sure that both your console and the video player are visible in the picture!
Thank you for your time and we hope we can resolve this soon!
Best,
The 365 Team