Cannot Open Exam
Finish course but exam not opening
The ability to read, understand, create, and able to communicate data information
Sorry, I cannot help you on this one. The site admin will hopefully be able to support you,
Hello Jennie,
Thanks for reaching out!
We are sorry to hear you are having issues with accessing your course exam.
Do you mind sharing these details with us at appsupport@365datascience.com, so that our developer team could look into the exact issue you are having?
-
Have you installed any browser extensions that could prevent you from accessing your course exams. Such browser extensions are "Privacy Badger" and "Hoxx Privacy VPN" for example. Do you use VPN at all?
-
Have you tried using another browser?
-
Have you checked your internet connection? In some cases poor internet connection may cause such an issue.
-
A screenshot! Before providing us with a screenshot, please make sure to open the console in your browser and take the screenshot after that. In order to open it, press the "Ctrl" + "Shift" + "C" buttons. After that a new tab will appear from there you will have to select the "Console" section. To take a screenshot, click the buttons "Win" + "PrtScr" and make sure that both your console and the video player are visible in the picture!
Thank you for your support, we will be waiting for your reply! :)
Best wishes,
The 365 Team