Last answered:

15 Mar 2022

Posted on:

09 Mar 2022

0

I can't download any file in the Exam

I can't download any files in the Exam. Which can cause me a very serious problem answering the questions.
Please 'HELP' me to identify the problem, thx.

3 answers ( 0 marked as helpful)
Instructor
Posted on:

09 Mar 2022

0

Hi huang,
thanks for reaching out and I'm sorry to hear your having difficulties downloading the files. Could you please specify which exam you're having issues with, i.e. a practice exam, or a course exam and what is the name of the course you're taking and we'll look into the issue.
As a suggestion, try and restart your browser and make sure you have a stable internet connection. Sometimes it takes a while for the browser itself to download the files, in which case you might try a different browser and see if the issue still persists.
Thanks in advance!

Best,
365 Eli

Posted on:

10 Mar 2022

0

When I try to download any files on the website, I will receive the message below.
image

Posted on:

15 Mar 2022

0

I have found a solution to this problem, Thx.

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