Last answered:

15 Mar 2024

Posted on:

14 Mar 2024

0

Problem with video

There is a message on my PC and Phone when I try to watch the lessons reading:

 " The Playback API request failed for an unknown reason - unknown catalog request error" 

What must I do?


The audio keeps playing but no visual video

1 answers ( 0 marked as helpful)
Instructor
Posted on:

15 Mar 2024

0

Hi Doreen,

Good to hear from you!

Do you continue to experience this issue, please?

Best,

Ned

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