Today is the day. After more than a year of building, testing, and rebuilding, Guidy is officially live. Guidy is a friendly AI desktop assistant that guides you in real time, inside any software, browser, or website you use. Excel, Power BI, Photoshop, VS Code, WordPress, a tax portal, a stubborn unsubscribe page. If it's on your screen, Guidy can help you get it done.
The story behind Guidy
We've been thinking about one question for a long time: if AI could do anything to help people learn and work, what would actually move the needle?
The obvious answers didn't excite us. Chatbots already answer questions. AI-generated textbooks already exist, and nobody loves them. The thing that kept coming back, in every piece of student feedback we'd collected over the years, was simpler: people learn by doing.
And learning by doing is brutal the moment you get stuck. You search forums. You open six tabs. You watch a tutorial that's two UI updates out of date. You ask a colleague. You retry the same step until you give up.
The same pattern shows up at work. Modern software changes constantly. Buttons move. Menus rename themselves. Every quarter a familiar tool ships an update that costs you an afternoon. That friction quietly eats hours of focus from every professional we know.
So we asked: what if there was a tool that could guide you in real time, inside the software you're already using, the moment you get stuck?
That's Guidy.
We didn't want to build something that replaces you. We wanted to build something that works alongside you, points at the right button, explains the error message, walks you through the multi-step workflow, and then steps back so you can keep going.
What Guidy actually does
Ask Guidy a question. It looks at your screen, understands what you're trying to do, and shows you exactly where to click next. You do the action. It guides you to the next one. Across screens, across tools, across an entire workflow.
It works on desktop apps. It works on websites. It works in any language. And it works for learning, troubleshooting, or just trying to get something out the door.
A few of the ways people are already using it:
- As an AI for Excel. Building a pivot table from scratch, writing a formula you half-remember, cleaning a messy export, fixing a broken VLOOKUP, Guidy reads your sheet, understands what you're after, and walks you through it step by step. Same for Power BI, Tableau, Google Sheets, and anything else in your analyst stack.
- As an AI assistant for work. New CRM rollout? Onboarding to a tool you've never opened? A workflow that lives across three browser tabs and a desktop app? Ask Guidy what you're trying to accomplish and it handles the navigation, the clicks, and the "where on earth did they move that setting" moments. It also reads error messages and tells you what to actually do about them.
- As an AI form filler. Tax portals, government forms, insurance claims, expense systems, account setups buried in PDFs, anywhere you're filling fields you don't fully understand. Guidy reads the form with you, explains what each field means in plain English, and helps you fill it correctly the first time. (It also handles the modern art of unsubscribing from services that don't want to let you leave.)
These are the obvious ones. The honest answer is we keep finding new use cases every week, and we're sure you'll find more.
How much does Guidy cost?
Guidy is a one-time purchase. $69, billed once. No subscription. No daily caps. No surprise bills. Think of it like a car. The $69 makes Guidy yours to keep. Credits are the fuel.
You get 5,000 credits the moment you buy, and they never expire. Each action uses a small amount based on complexity, for example, simple questions cost a few credits, something more involved like building a pivot table in Excel runs around 30. You can check your balance any time, and top up whenever you want:
- 1,200 credits: $10
- 2,650 credits: $20
- 4,300 credits: $30
- 7,800 credits: $50
A few things worth knowing: all future updates are included, forever. You get 24/7 human support. Guidy is tied to your account, so you can use it across multiple PCs. Guidy works in any language. It's on Windows today, and macOS is coming soon, so if you want to be notified when the Mac version is live, just let us know.
Read more about credits in pricing.
Data safety
We need to talk about this directly because it matters. Guidy looks at your screen, so the first question anyone reasonable asks is: what happens to what it sees? Here's how it actually works:
Guidy only reads your screen when you open it and ask for help. The moment you close it, it stops. No background access. No always-on capture. No silent observation.
Nothing is stored. Every session ends clean. We don't log it, retain it, or keep a copy anywhere. Your screen activity is never used to train AI models, not ours, not anyone else's. What you show stays yours.
Everything passed between Guidy and your screen is encrypted end to end. And Guidy can't access your files, passwords, or accounts on its own. You're always in control of when it's on and what it sees.
Why we think this matters for the 365 community
If you're a data science student, a financial analyst, or anywhere in between, you already spend most of your day inside software. Excel, Python, SQL, Power BI, Tableau, accounting systems, modeling tools, financial platforms. The actual analytical work is the fun part.
The friction, such as figuring out which menu hides the option you need, debugging a formula that worked yesterday, learning a tool your team just adopted, is what burns the hours.
For learners, Guidy turns "I'm stuck and I'm going to close this tab" into "okay, next step." For working professionals, it turns "I'll figure this out later" into "done."
That's the bet we made building this. And today, we get to find out if we were right.
How to get started
Guidy is live now. Get it here.
If you give it a try, please tell us what you think worked well, what didn't, what you wish it could do. We read every piece of feedback, and the early input from the 365 community has shaped Guidy more than any other source.
Thank you for being part of this. We couldn't have built it without you.
