The monthly subscription amount will be automatically deducted from your account every month, on the date of the month on which you made your initial purchase.

For instance, if your first billing was completed on May 14th, your second billing will automatically take place on June 14th, the third billing will take place on July 14th and so on.

If you are experiencing any issues with our Payment System, please email us directly at team@365datascience.com.

Not completely satisfied with the program? Don’t worry – we have a 30-day refund policy. Within 30 days of your initial subscription, you can request a refund. Send at email to: team@365datascience.com and we will refund your purchase. Your money will be returned to the bank account used for the purchase.

Effectively, your Premium student status will be lost and your access to our learning materials will be suspended.

Please allow for 3-7 business days for the refund to appear in your bank account depending on your country and bank.

You will receive an automated invoice by email for your first payment. The sender will be registered as 365 Data Science Payments.

To access all of your invoices, please go to your Subscription Management page and navigate to Billing History. You will be able to download an invoice for each successful payment you have made.

Note that the invoices will contain all required information for EU VAT purposes.

If you are experiencing any difficulties accessing your invoices, please send us an email at team@365datascience.com.

You can cancel your subscription at any point.

By doing so, we will no longer bill you automatically and you will still have access to the content for a period of 30 days after your last payment.

After the 30 days have passed, your premium account status will be lost and your access to the complete program will be suspended. If you were registered for the free program, you will retain access to those courses.

At this stage, you can decide to subscribe again for another 30 days. This will allow you to also take breaks. For instance, you can study for 30 days, then have 15 days break (without paying) and then subscribe again.

If you subscribe for 1 year and finish before that, you will still have access to all resources until the end of the 1-year period. Therefore, you will not receive compensation for the fact you finished before the end of your annual subscription.

However, since we upload new courses on regular basis, you are unlikely to “complete” the program within 12 months. There will always be new content to master if you choose to.

No, there are no prerequisites for enrolling.  Everything you need to know is included in the program.

We start the whole learning process from scratch. This is one of the things that make us different from other platforms that consider mathematics and statistics a prerequisite.

We explain it all, step-by-step, including how to download and install the necessary software (e.g. Excel, Anaconda, Jupyter Notebook, Python, R, MySQL, Tableau Public, etc.)

This is one of the ‘harder’ questions.

What usually happens is that most students prefer to pick the parts that are interesting/relevant for them. Therefore, we can’t really give you an exact time frame as the concept of ‘completing the program’ seems different for every student.

However, there are several main factors which drive the duration:

1) whether the student is working;
2) his/her motivation;
3) prior experience.

The biggest determinant seems to be 1) whether the student is working.

Employed people usually devote several hours per week to the program, thus the duration of their studies is longer.

Regarding 2) motivation, we are trying to incentivize students to be more engaged, but at the end of the day, that depends on the individual.

Finally, 3) prior experience – this is important. Some students have done a bit of programming, others – statistics, so they can skip some parts. Overall, they spend less time on the program as a whole and can complete it within a month or two. Assuming that a student starts from scratch, works part-time, and completes all courses and exercises, 2-4 months are sufficient.

However, keep in mind that we expand our program on almost monthly bases, so the time frame to ‘complete the program’ is continuously increasing.

There is no set time limit to complete the full program. No matter if you complete it in a week, a month or a year, you will receive all certificates you have unlocked.

Yes! If you devote yourself to learning you can get what you need out of the program to a satisfactory degree within a month!

Yes, you can. However, currently, there is only an iOS version of the app. You can find more information here.

We highly recommend using a computer for taking the course as the programming parts of the course are not well suited for learning on a mobile device.

For the time being, our platform shows progress for the individual courses!.Once you have completed all individual courses, you will have completed the whole program.

Since our product is online based, we communicate mainly through email and our platform.

If you have any questions, feel free to ask them via email at team@365datascience.com!

We are always happy to help!