New Course! Customer Engagement Analysis with SQL and Tableau with Hristina Hristova

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The 365 Team 25 May 2023 3 min read

We’re excited to announce our new course, Customer Engagement Analysis with SQL and Tableau, with Hristina Hristova.

The training is a walkthrough of 365 Data Science’s customer engagement analysis. You’ll get the opportunity to work with real-world data and execute a project from start to finish, following the steps of our expert instructor.

What Is Customer Engagement Analysis?

Customer engagement is of utmost importance for every company. 80% of users deem their experience with a company equally crucial to the product or service provided. So, understanding your customers’ needs is vital to business success.

Customer engagement analysis helps companies assess the levels of customer engagement, discover their preferences, and identify issues and areas for improvement. This task is often part of the job characteristics of a data scientist, data analyst, and business analyst.

A well-rounded data analyst needs to be equipped with multiple skills in their toolbelt—including a carefully planned project, extracting meaningful data, and visualizing it in the most intuitive way that promptly identifies potential problems. The level of execution of these steps and the actions taken could make the difference between a thriving business and an unavailing one.

—Hristina Hristova

What Does the Course Cover?

Our new course is your go-to guide to measuring customer engagement. The featured practical example will teach you to extract engagement data with SQL, derive meaningful insights, create Tableau dashboards with the findings, identify potential issues, and pinpoint improvement areas.

The course is a walkthrough of 365 Data Science’s user engagement analysis and a chance to practice your SQL and Tableau skills with real-world data.

What Will You Learn?

This advanced training is ideal for anyone looking to level up their data analysis, SQL, and Tableau skills and gain hands-on experience working on a real-world project. Practical skills you’ll obtain include:

  • Data visualization
  • Tableau dashboard creation
  • Optimizing MySQL queries
  • Gaining insights from data
  • Proposing strategies to improve business objectives

Who Is Your Instructor?

As a theoretical physicist with experience in mathematics, physics, and programming, Hristina Hristova’s impressive qualifications and adaptive teaching style have helped numerous students advance their data science careers. She analyzes customer engagement on the 365 learning platform to understand and improve our students’ experiences. Hristina shares her knowledge and insights in this course with anyone eager to learn.

Next Steps

To access our new course, Customer Engagement Analysis with SQL and Tableau, log into your account or sign up. Our free plan gives you access to the first few lessons from all courses, and a paid subscription unlocks our entire library.

Enroll now and take your data analysis, SQL, and Tableau skills to the next level. Learn to conduct customer engagement analysis and practice with a real-world business project. Complete one of our career tracks and become a full-fledged data scientist, data analyst, or business analyst.

The 365 Team

The 365 Data Science team creates expert publications and learning resources on a wide range of topics, helping aspiring professionals improve their domain knowledge, acquire new skills, and make the first successful steps in their data science and analytics careers.