Last answered:

13 Oct 2022

Posted on:

11 Oct 2022

0

course files are not opening.

The winRAR ZIP file and the course material, both are not opening. Please re-upload new files.

2 answers ( 0 marked as helpful)
Instructor
Posted on:

13 Oct 2022

0

Hi Pammi,
thanks for reaching out and I'm sorry to learn you're experiencing difficulties with the files. Would you be able to provide a bit more information on the type of files you've downloaded and what program you're using to open them.
Thanks in advance!

Best,
365 Eli

Posted on:

13 Oct 2022

0

Hi,
I've downloaded the course materials for "Bar & Line Chart - Introduction - General Theory and Dataset", There are two files, WinRAR ZIP file and a PDF file. I couldn't unzip the RAR file using both WinRAR extractor and my pc's built-in zip extractor, and I couldn't open the PDF file as it was showing "Access Denied" (Pic for reference has been attached). But right now the problem has been resolved, I logged out and logged in to the website and downloaded the materials again. Now they are working fine.

But I've encountered another with other files, like after I downloaded the files and tried to copy them to another folder I got an error saying "Couldn't copy the file as the file path is too long.". I repeated the same process above and downloaded them again. I don't know what the problem is. Anyway thanks for replying.

Thank You.

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