i can't take any exam or engage in practice, because my time run up instantly
hello, is there any problem in taking the exams, and practice exam, because i finished my first course (( introduction to data and data science)), so i want to take the exam, the moment i click the start button of the exam the timer runs up and shows that's my time is up. i couldn't understand, can you clarify what's going on. thanks
Hello Abdalla said musse,
Thank you for your question!
Unfortunately, we were unable to reproduce the issue you have came across. Do you mind providing us with a couple of more details about the problem you have came across?
Here's what would help:
- What's the browser you're using
- Are you using any browser extensions that could prevent you from using the platform, without any interruptions
- A screenshot! Before providing us with a screenshot, please make sure to open the console in your browser and to take the screenshot after that. In order to open your console, press the "Ctrl" + "Shift" + "C" buttons. After that a new tab will appear from where you will have to select the "Console" section. After that please make sure to take the screenshot, by clicking the buttons "Win" + "PrtScr" and make sure that both your console and the platform are visible in the picture!
Thank you for your help and support!
We will be waiting for your reply!
Best wishes,
The 365 Team
1-I'm using google chrome
2- I'm not using any browser extension
Hello Abdalla Said Musse,
Thank you very much for your feedback!
In order for us to see whether you are experiencing any issues on your end, that aren't appearing on ours, please click on the "Console" tab from the opened tab and provide us with a screenshot from the output your receive. Please view the screenshot below for more details:
Thank you for your help and support!
We will be waiting for your reply!
Best wishes,
The 365 Team
I face the same issue, I can't take the exams!
