Resolved: Unable to open the file, help
Hello, I downloaded the files, but they appear to be broken, and I was unable to open them.
Is there anyone else experiencing the same problem?
Maybe try to use another device or browsers to download the image. For me it does work
Hi Yenni and Jevon!
Thanks for reaching out.
@Jevon: Thank you for providing this suggestion.
@Yenni: Please let us know if you've managed to solve the issue. If it persists, though, please let us know so we can look into it and/or look for an alternative way to send you the file. Thank you.
I eventually downloaded it from somewhere else because I couldn't get it from here.
So... yeah. I obtained the file from another source (google)
Thank you very much for pointing this out! We will look deeper into the issue and see how we can improve the provision of resources in this course.
Thank you very much for pointing this out!
We will look into the problem on our end and see what we can do to improve the download of resources for this course.
We just double-checked, and it seems that one can download the relevant file correctly now. It seems to me that you have stumbled upon a temporary issue only.
Hope this helps but please get back to us should you need further assistance. Thank you.