UNLOCKING AN EXAM
PLEASE UNCLOCK AN EXAM TO ALLOW ME REDO AND PROCEED
Thanks for reaching out!
If you have failed the course exam (scored below 60% exam result), you need to watch at least 30 minutes of video lectures from the same course. This way, we want to help students prepare better for their next exam retake.
In case you still experience any issues with unlocking your course exam even after completing the required 30 minutes of video content, please reach out to us at firstname.lastname@example.org so we can resolve the problem.
Hope this helps!
The 365 Team