Resolved: Playing the text in the video does not work, although I have cc enabled, what is the solution please

same problem with me

كانت شغاله !! بعت ميل ، ولكن للأسف مفيش رد !!

انا ما اشتغلتش معي خالص في اى كورس وبعت ايميل من اسبوع ومفيش رد 

صديقي ايه الاخبار ، المشكلة اتحلت الحمدلله 
مشاهدة سعيده 

Hi everyone!
Thanks for reaching out and please excuse us for the delayed response.

Currently, the subtitles function has been working for a while now so we hope you can watch this (and other videos) smoothly. Please let us know if you need further assistance. Thank you.

Kind regards,
Martin