Unable to watch video
Please turn off your browser extensions and try running the video player again. If the problem still occurs, please contact us.
I turned off the extensions but the problem still exists
3 answers ( 0 marked as helpful)
Hi Know ur Company!
Thanks for reaching out.
Please report this via the Report a bug button in the platform and our dev team will take a look as soon as possible.
Thank you.
Hope this helps.
Kind regards,
Martin
IN 2024 SAME VIDEO PLAY PROBLEM ITS VERY DISAPPOINTED
OTHER PLATFORMS LIKE DATA CAMP THE VIDEO IS PLAYING SMOOTH ON SAME DEVICE SAME BROWSER AND SAME CONNECTION.
Hello Muhammad,
Thank you for reaching out, and we're sorry to hear about the video playback issues you're experiencing. We understand how frustrating this can be.
We assure you that we use a best-in-class video player and have worldwide coverage with multiple data centers around the world.
To better assist you, we suggest that you contact our support team directly by clicking on the "Report a Bug" button. This will allow our technical team to handle your case promptly.
They may request specific technical details to help us identify and resolve the problem effectively.
Thank you for your patience and understanding.
Best regards,
The 365 Team
Thank you for reaching out, and we're sorry to hear about the video playback issues you're experiencing. We understand how frustrating this can be.
We assure you that we use a best-in-class video player and have worldwide coverage with multiple data centers around the world.
To better assist you, we suggest that you contact our support team directly by clicking on the "Report a Bug" button. This will allow our technical team to handle your case promptly.
They may request specific technical details to help us identify and resolve the problem effectively.
Thank you for your patience and understanding.
Best regards,
The 365 Team
Submit an answer
