Passed the exam but certificate isn't accessible
So I just passed the Intro to Data and Data Science exam but the certificate isn't available in my profile, I can't access it or download it, or even see it at all.
Hello Guilherme Ceratti,
Thank you for your question!
Our developer team have been notified about the email you have send us! They have generated you the certificate for the course "Introduction to Data and Data Science". You can find your newly generated certificate in the "Certificates" section in your account and for your convenience we will paste it here below as well:
https://learn.365datascience.com/certificates/CC-562FCC32E0/
If you have any other questions towards us, please make sure to contact us and we will do our best to help you resolve them as soon as possible!
Thank you for your help and support!
We will be waiting for your reply!
Best wishes,
The 365 Team
Great, thanks!
You are very welcome!
Kind regards,
The 365 Team
I can't make The exam on this course !
Hi Ahmed!
Thanks for reaching out!
Can you please shed more light on your situation - is this the first time you are trying to take the exam? If not, how many times have you tried before and how many minutes of the course have you watched since the last time you tried taking the exam? Thank you.
Looking forward to your reply.
Kind regards,
Martin
Hi,
i was issued a certificate on Introduction to Data and Data Science in 2020, but I no longer have access to the certificate
Hello Damilola,
Thanks for reaching out!
We have regenerated your certificate for this course.
You can find the certificate in your account.
Best wishes,
The 365 Team