Getting Started

• What are the differences between Free, Monthly, Quarterly, and Annual plans?
• How long does it take to complete all courses in the program?
• What is the 365 Data Science program?
• How can I become an affiliate?
• Is there a deadline for completing the program?
• Can I write articles and contribute to your blog?
• Do I have to take the courses in any particular order?
• What career paths can I take with data science?
• How many courses do I need to complete to obtain a Career Track Certificate?
• I am not familiar with data science. Can I still subscribe to the program?
• What types of certificates can I get?
• I am currently using Teachable. What happens when I switch to the new learning platform?
• How can I pay for the program?
• I don't use my account anymore. Do I still get billed for the program?

Account

• I'm not able to log in with my old password. Can you send me a new one?
• How can I change my profile name?
• How can I change my email address?
• I am currently using Teachable. What happens when I switch to the new learning platform?
• How can I delete my account?

Program and Courses

• Can I write articles and contribute to your blog?
• What are the differences between Certificate of Completion and Certificate of Achievement?
• Do I need prior experience or an academic degree to take the courses?
• Is my Certificate of Program Completion still valid?
• Do I have to follow a career track?
• What’s the exam retake policy?
• What are the differences between required, elective, and optional courses in a career track?
• I am not familiar with data science. Can I still subscribe to the program?
• How many career tracks can I take at the same time?
• What types of exams can I take?
• What’s a career track?
• What happens if I fail a final exam in a career track?
• What career paths can I take with data science?
• Can I take a break during the program?
• Where can I download all course-related materials from?
• How long does it take to complete all courses in the program?
• How can I become an affiliate?
• Do I have to take the courses in any particular order?
• Is there a deadline for completing the program?

Subscription and Billing

• I’ve paid for the course. What are the next steps?
• How can I change my payment method?
• I’m having trouble paying for the program. What can I do?
• I’ve paid for my subscription. Will I receive an invoice?
• Is there a phone number I can call?
• How does the 30-day refund policy work?
• How long does it take to process a refund?
• I didn't know I still had an active subscription, and it automatically renewed. Can I please get a refund?
• I have no time to finish the program. Can I extend my subscription?
• I don't use my account anymore. Do I still get billed for the program?
• What is the 365 Data Science program?
• Can I change my billing information?
• When do I get billed for the program?
• How can I unsubscribe from the program?
• What happens if I cancel my subscription?
• Can someone else pay for my subscription?
• What are the differences between Free, Monthly, Quarterly, and Annual plans?
• How can I pay for the program?
• How can I upgrade my monthly subscription to an annual one?
• I’m a student. Do I get a special discount?

Certification

• How do I get a Career Track Certificate?
• How do I get a Course Certificate?
• Do I have to watch all videos in a course to take a course exam?
• What’s a Resume Builder?
• How do I create a resume?
• Is my resume visible to other students and future employers?
• Can I use the Resume Builder without a paid subscription?
• How many courses do I need to complete to obtain a Career Track Certificate?
• How can I change my name on the Certificate of Completion?
• What does a verifiable certificate mean?
• What types of certificates can I get?
• How long will my certificates be valid for?
• I've completed a career track. How can I get a Career Track Certificate?
• Are the Career Track Certificate and Course Certificate accredited?
• Does a Career Track Certificate guarantee a job?
• I’ve signed up for the free plan. Do I get a certificate?
• How can I add my certificates to my social media account?