I didn't know I still had an active subscription, and it automatically renewed. Can I please get a refund?
We understand that sometimes unforeseen circumstances or a lack of time may require you to cancel your subscription.
While you can cancel your subscription at any time, please bear in mind that we cannot refund or prorate unused portions of your subscription unless it is within 30 days of your last payment.
If you have any further questions about our refund policy, please contact us at firstname.lastname@example.org.
If there is a customer service issue, we are always happy to work with you to find a resolution so that you can continue your studies in the best way possible.